TriageGridStop sorting email.Start practicing law.
Every inbox, intelligently routed. AI email triage for law firms on Microsoft 365. From $29/mo.
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intake@firm.comTriageGridEvery inbox, intelligently routed. AI email triage for law firms on Microsoft 365. From $29/mo.
How it works
Microsoft Graph webhook → Anthropic Claude classifies → deterministic engine runs your action chain. Under one second.
Architecture
Five-minute Microsoft 365 setup. LLM judges, executor acts — the only architecture we’d trust with billable mail.
One-click OAuth into Microsoft 365. We subscribe to your shared inboxes via Graph webhooks. No agents, no MX changes.
Each new email scored by Claude Sonnet 4.6 against your firm's categories: new intake, court deadlines, billing, existing matters.
A non-LLM engine executes the action chain — tag, move, forward, draft a reply, ping Teams. The LLM never touches your mail.
One click on a misclassified email becomes a new few-shot example. Your firm's accuracy compounds week over week.
Security & trust
Microsoft 365 OAuth tokens encrypted in Postgres. Anthropic Claude classifies only — no training, no storage. SOC 2 Type II in progress.
Plays nice with the tools your firm already runs.
Pricing
Starter $29/mo, Pro $12/seat/mo, Firm $99/mo flat. No setup fee. No per-email overages.
Founding firm? Email yash@triagegrid.com for an early-customer discount — locked in for life.
1 shared inbox · 500 emails/mo
Individual + shared inboxes
Everything in Pro, plus —
Everything law-firm buyers ask before connecting their first mailbox. Email us at hello@apex36tech.comif your question isn’t here.
TriageGrid is an email-triage SaaS for law firms on Microsoft 365. It connects to Outlook, classifies every inbound email by matter type, flags court deadlines, and runs custom actions (tag, move, forward, reply) on shared inboxes like intake@. Built for 5-50 attorney US and UK firms. From $29/mo.
We use Anthropic Claude with your firm's category descriptions and few-shot examples to classify every inbound email. Above a confidence threshold we run a configurable action chain in Outlook (tag, move to folder, forward, reply, flag, notify Slack/Teams). Below threshold the email lands in a review queue you correct in one click — those corrections become new training examples.
Yes. Connect via Microsoft Graph OAuth in about 5 minutes. Supports shared mailboxes (intake@, info@, billing@) and individual attorney inboxes. We register a Graph webhook subscription that fires every time a new email arrives, so triage happens within seconds of receipt.
SaneBox is consumer email management (Important / Later / Trash). TriageGrid is built for legal — categories like New Intake, Court Deadline, Existing Matter, Billing — with custom action chains and per-firm context (attorneys, practice areas, known senders). SaneBox can't tell a personal-injury intake from a court hearing notice. TriageGrid can. Every inbox, intelligently routed.
No — they're complementary. Copilot writes drafts and summarizes threads. TriageGrid does autonomous triage: every email is classified and acted on without you opening it. Most firms use both — Copilot for drafting replies, TriageGrid for routing and tagging the inbox they're replying from.
Three tiers: Starter ($29/mo flat) covers 1 shared inbox with 500 emails/mo and 5 categories. Pro ($12/seat/mo) adds individual mailboxes, unlimited emails, and custom matter tags. Firm ($99/mo flat for up to 20 seats) adds priority routing and weekly analytics. No setup fee.
OAuth tokens are Fernet-encrypted at rest. Email content is sent to Anthropic for classification only — no training, no storage beyond the classification result. We retain subject + sender + classification in an audit log; full bodies are not stored. SOC 2 Type II in progress.
Yes. Every category, example, keyword, and action chain is editable in a no-code UI. The 7 legal defaults (New Intake, Court Deadline, Existing Matter, Billing, Internal, Vendor/Spam, Uncategorized) are a starting point — most firms add Real Estate, Family Law, Personal Injury, or other practice-area categories on top.
Connect your inbox in 2 minutes. First 100 emails are free.